1. Introduction
Welcome to src.club ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclosure, and safeguard your information when you visit our website src.club and use our services.
By accessing or using our Service, you signify that you have read, understood, and agree to our collection, storage, use, and disclosure of your personal information as described in this Privacy Policy and our Terms of Service.
2. Information We Collect
We collect information that you provide directly to us when you register for an account, make a purchase, or communicate with us.
- Account Information: When you register, we collect your name, email address, username, and profile picture (via Clerk authentication).
- Payment Information: We do not store your financial information (such as credit card numbers). All payments are processed by our Merchant of Record, Polar.sh. We only receive confirmation of payment and limited transaction history.
- Usage Data: We use Fathom Analytics to understand website traffic. Fathom is a privacy-focused analytics provider that does not use cookies and does not track you across other websites.
- Communications: If you contact us via email or our support chat (Crisp), we may receive your name, email address, and the contents of your message.
3. How We Use Your Information
We use the information we collect to:
- Provide, operate, and maintain our Service.
- Process your membership and grant access to the community and resources.
- Communicate with you, including sending you updates, security alerts, and support messages.
- Monitor and analyze trends, usage, and activities in connection with our Service.
- Detect, prevent, and address technical issues and fraud.
4. Data Sharing and Third-Party Services
We do not sell your personal data. We may share your information with third-party service providers that perform services for us:
- Clerk: For authentication and user management.
- Convex: As our backend database provider.
- Polar.sh: For payment processing and Merchant of Record services.
- Fathom Analytics: For privacy-friendly website analytics.
- Crisp: For customer support chat.
5. Data Security
We implement appropriate technical and organizational security measures to protect the security of your personal information. However, please be aware that no security measures are perfect or impenetrable, and we cannot guarantee that the information you provide will not be accessed, viewed, disclosed, altered, or destroyed by breach of any of our safeguards.
6. Your Rights
Depending on your location, you may have the following rights regarding your personal information:
- The right to access the personal information we hold about you.
- The right to request correction of inaccurate personal information.
- The right to request deletion of your personal information.
- The right to restrict or object to processing of your personal information.
To exercise these rights, please contact us at support@src.club.
7. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top of this policy. You are advised to review this Privacy Policy periodically for any changes.
8. Contact Us
If you have any questions about this Privacy Policy, please contact us:
By email: support@src.club